F.A.Q. - Frequently Asked Questions

  1. How can I place an new order?

    Orders may be placed by phone, fax, telephone or through our wholesale online store (You must have a valid account first).
  2. How can I open a new account?

    To open a new account, please fill the New Account Form.
  3. Is there a minimum order amount?

    No there is no minimum order amount. You may order as many products as you like.
  4. How can I get more information regarding wholesale prices?

    To get more information on wholesale prices, please click here.
  5. How can I pay for my orders?

    We accept Visa, MasterCard, Certified Check and Money Orders. We also accept payments through paypal.
  6. How much will I pay for shipping costs?

    To get more information on wholesale shipping costs, please click here.
  7. Which shipping methods do you offer?

    Products are being shipped by UPS, FedEx and US MAIL.
  8. Are your items discounted beyond the normal pricing?

    We do not give discounts on our lingerie items, being our prices are so reasonable.
  9. Do you Drop Ship?

    Yes, we do Drop Ship. Click here to learn more on our Drop Ship program.
  10. How can I learn more about your Drop Ship program?

    To learn more details about our Drop Ship program, please click here.
  11. How often do you update your collection?

    The Erostar leather lingerie collection is updated frequently. New models are being added to the collection, but the old ones still remain.
  12. Where can I view your size chart?

    You may find our size chart here.
  13. Are your products healthy?

    All products are made from natural materials, to ensure health safety. See below the details.

    • AZO DYE FREE (= Any of various red, brown, or yellow acidic or basic dyes derived from amino compounds.)
    • PCP FREE (=Synthetic fungicide which is an organochloride. It is toxic to humans.)
    • 100% VISCOSE (= natural polymer made from wood pulp)

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